• Instant PC Help was founded locally in Phoenix, Arizona USA. Our techs are all staffed locally.
• The whole remote system and website was designed by our chief tech David.
• Our support agents have an average 2 to 3 times more experience than an average PC support agent.
• We safeguard our users privacy.  The user can watch the whole remote session and can stop it at any time.
• Once the live remote support is completed, the remote software is automatically disabled and can not be restarted remotely.  A user must re download or restart the support package.
• The remote session is completely secure with 256 bit encryption (the online standard is 128 bit) safeguarding user's privacy. We utilize SSH tunnel encryption.

     We provide live remote support via the internet and we are based in Phoenix, AZ.  Our techs have many years of experience dealing with pc support issues for businesses and households.  We specialize in fixing problems with viruses, spyware, and trojans.  It's really important to make sure a Windows system is free of malware because it opens up the computer to intruders and identify theft. We also specialize in fixing and providing support for a number of other Windows problems.  For example, we can install a printer, provide driver installation, setup email, help with Word 2007 or 2003, password recovery, PC tune ups, wireless configuration, and many more issues.  Just ask us!